customer feedback


customer feedback
марк. обратная связь с потребителем [клиентом\] (получение откликов от потребителей о качестве купленных товаров, о достоинствах/недостатках товаров; получение рекомендаций по улучшению качества товаров и т. д.)
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Англо-русский экономический словарь.

Смотреть что такое "customer feedback" в других словарях:

  • Customer feedback management services — Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. Methodology There are different approaches, or methodologies to feedback management… …   Wikipedia

  • Customer data management — (CDM) is a term used to describe the way in which businesses keep track of their customer information and survey their customer base in order to obtain feedback. CDM embraces a range of software or cloud computing applications designed to give… …   Wikipedia

  • customer — A designation that refers to segregated clearing member firm trading activity. Customer trading activity and funds may not be combined with non segregated house activity within a clearing member firm. A term which, within the SFA rules, means a… …   Financial and business terms

  • feedback — noun ADJECTIVE ▪ constructive, favourable/favorable, good, great, helpful, positive, useful, valuable ▪ negative …   Collocations dictionary

  • Feedback Analytics — Als Feedback Analytics wird die Erfassung und Auswertung von Besucher und Kundenfeedback auf Websites bezeichnet. Inhaltsverzeichnis 1 Begriff 2 Ziele 3 Erfassung 4 Auswertung …   Deutsch Wikipedia

  • Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… …   Wikipedia

  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • Customer to customer — (C2C) markets are innovative ways to allow customers to interact with each other. While traditional markets require business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In… …   Wikipedia

  • feedback — feed‧back [ˈfiːdbæk] noun [uncountable] 1. HUMAN RESOURCES advice or criticism about how well you are doing your job and what you could do to improve. Managers usually give feedback to their employees: • The line manager judges the trainee s work …   Financial and business terms

  • Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… …   Wikipedia

  • Customer communications management — is a term highlighted by research companies such as Gartner Group, Forrester Research and Madison Advisors to define a convergent set of Information Technology solutions that together provide marketing communication professionals the ability to… …   Wikipedia

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